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Terms and Conditions of Sale

  1. Purchase Orders must be based upon quotes provided by Pierson Industries.

    • Quantities quoted assume batch size manufactured and shipped within a 30 day period.

    • All orders are subject to final review before acceptance by Pierson Industries.

    • Current engineering drawing(s) must be supplied with the purchase order.

  2. Cancellation of a Confirmed Purchase Order is subject to Cancellation Fees based on the level of completion and related costs. No refund or credit will be issued for custom products, shipping charges and NRE (non-recurring engineering) fees.

  3. Rescheduled Releases: RSI (Reschedule-In) and RSO (Reschedule-Out) requests will be honored where achievable. Change requests of more than 5 working days within an 8-week period of the original delivery date will be subject to additional charges.

  4. Product Inspection: The purchaser will have ten (10) working days from date of receipt to inspect the products. Failure of buyer to notify Pierson Industries of any deficiencies in quantities received or quality of product will constitute purchaser’s acceptance of the products.

  5. Warranty: All products sold by Pierson Industries, Inc. are warranted against defects in material and workmanship for a period of 60 days from the date of shipment within North America, and for a period of 75 days from the date of shipment outside of North America. If you believe any Pierson Industries products has a defect in material or workmanship or has failed during normal use within the warranty period, please contact Pierson Industries Customer Service for assistance. A Return Merchandise Authorization (RMA) is necessary to return products. If product repair or replacement is necessary, Pierson Industries will do so. The customer shall be solely responsible for shipping, insurance and proper packaging to prevent breakage in transit, whether or not the product is covered by this warranty. All shipments of repaired or replaced products by Pierson Industries will be F.O.B. at the Pierson Industries Manufacturing Facility in Rockaway, New Jersey.                                                                                                                                                                          This warranty does not apply to defects resulting from any Customer actions, such as mishandling, improper interfacing, operation outside of design limits, misapplication, improper repair, or unauthorized modification. No other warranties are expressed or implied. Pierson Industries specifically disclaims any implied warranties of merchantability or fitness for a specific purpose. Pierson Industries’s liability shall be limited to the actual purchase price of any defective unit or units to which a claim is made, and shall in no event include the Customer’s manufacturing costs, lost profits or goodwill, or any other direct, indirect, special, incidental or consequential damages whether based on contract, tort or other legal theory. Pierson Industries shall not be liable for normal and acceptable manufacturing defects or customary variances from specifications.

  6. Product Returns:

    • All products being returned to Pierson Industries require an RMA Number. Obtain an RMA Number by contacting Pierson Industries Plant Manager at

    • Upon inspection, all products found to be defective and still under warranty, will be repaired or replaced at no-charge.

    • A quotation will be issued for the repair of all products not under warranty and Pierson Industries will not proceed with the repair until a Purchase Order authorization is received from the purchaser.

  7. Method of shipment will be at Pierson Industries discretion unless otherwise specified by the customer. Shipping will be FOB Origin and charged directly to the customer’s shipping account.

  8. Terms: Domestic Orders — Net 30 days upon credit approval.
    International Orders — Prepayment including any shipping & handling fees prior to shipment unless other payment terms have been established.

  9. Payment Options:

    • Check — Checks are acceptable providing they are drawn on a USA Bank and issued in USA Funds for the exact amount of the order including all fees.

    • Bank Wire Transfer— The bank transfer information will be provided on a Pro Forma Invoice which will be submitted to the purchaser after receiving the purchase order.

  10. Account Balance: All accounts outside of terms are subject to a finance charge of 1.5% per month on open balances. Any waivers or failures by Pierson Industries to collect this charge is not a waiver of our right to impose future charges. If balance due is outside of terms at any time prior to shipment, Pierson Industries may delay shipment and/or hold production until the account is resolved to terms.                                                                                                                                Issuance of a purchase order for products or services, constitutes acceptance of these terms.

  11. Quotation is valid for 60 days from date of issue.

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